Job Description

·   Effectively address client satisfaction, renewal and escalation issues of managed accounts until resolved.

·     Develop a strong understanding of clients’ marketing and business objectives and drive high-level strategic plans and objectives.

·    Create new sales tools including marketing presentations for managed clients.

·    Identify, develop and build differentiation in client offerings.

·    Managing project delivery & quality standards as set by the HOD

·    Ability to write Proposals, Draw Estimates and Timelines for projects

·   Direct annual budgeting and planning process with HOD.

·     Revenue Targets

·   Increase revenue streams from the existing accounts as per targets laid down by the HOD

·   through new business alliances - cross-selling & up-selling.

·   Ensuring quarter on quarter revenue forecast & growth for the managed account.

·   Follow up on outstanding transactions.

·   Ability to track opportunities and take correct measures leading to closure.

·    Ensuring timely management of client receivables.

·    Cross Selling / Upselling

·    Focusing on expanding service portfolios of key accounts by selling additional & new

·    services other than the one already extended to the managed account