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Job Description

Urgent Opening for Technical Support- IT Product- Bang/Hyderabad

Posted On : 19th Jan 2017 10:59 AM Back to jobs list
Location Bang & Hyderabad
Role / Position Technical Support(L1/L2) Multiple Positions
Experience (required) 3-6 yrs
Our Client is a leading IT company
Designation: Technical Support L2

Location: Bang/Hyderabad

What You’ll Do

You will be the first point of contact for our clients in resolving technical related inquiries 

  • To resolve software & application issues for the customers
  • End to End resolution of customer issues and escalate if necessary 
  • Work with other Technical & Engineering teams
  • To manage inquiries timely and efficiently 

What We’re Looking For

  • 3­-5 years of expertise in Technical support
  • Hands on SQL/ORACLE /ETL tools
  • Must have active listening skills
  • Strong Debugging skills
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