Urgent Opening for Manager- Client Servicing- Cluster 2Posted On : 10th Aug 2019 05:46 AM Back to jobs list
|Role / Position||Manager- Client Servicing|
|Experience (required)||2-4 yrs|
Our Client is one of leading experiential marketing company.
Designation – Manager Client Servicing - Cluster 2
Exp :2 - 3 years of experience
· Effectively address client satisfaction, renewal and escalation issues of managed accounts until resolved.
· Develop a strong understanding of clients’ marketing and business objectives and drive high-level strategic plans and objectives.
· Create new sales tools including marketing presentations for managed clients.
· Identify, develop and build differentiation in client offerings.
· Managing project delivery & quality standards as set by the HOD
· Ability to write Proposals, Draw Estimates and Timelines for projects
· Direct annual budgeting and planning process with HOD.
· Revenue Targets
· Increase revenue streams from the existing accounts as per targets laid down by the HOD
· through new business alliances - cross-selling & up-selling.
· Ensuring quarter on quarter revenue forecast & growth for the managed account.
· Follow up on outstanding transactions.
· Ability to track opportunities and take correct measures leading to closure.
· Ensuring timely management of client receivables.
· Cross Selling / Upselling
· Focusing on expanding service portfolios of key accounts by selling additional & new
· services other than the one already extended to the managed account
Qualification:-Advanced Degree in business or marketing.Manager - Client servicing must have strong customer service and interpersonal
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