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Job Description

Urgent opening for Client Engagement Manager-Dehli

Posted On : 17th Jul 2015 07:04 AM Back to jobs list
Location Delhi
Role / Position Client Account Manager
Experience (required) 5 yrs

Job Title / Designation:Client Account Manager

Location: Delhi

Job Profile

  • All client communication, conflict resolution, and action items

  • Managing details and profitability of client engagement 

  • Understanding Product quickly

  • Work with clients to determine appropriate targets, messaging, and program structure

  • Proactive problem solving to ensure client success

  • Ensure that team members have solid understanding of client solutions and goals as well as manage ongoing training of new and existing team members

  • Prepare and review all client deliverable (ie. Weekly reporting, messaging updates, , project P&L, strategic recommendations, et.)

  • Presenting and recommending strategic plans in order to retain and upsell client

  • Reports to the Director of Client Accounts

  • Preferable E-commerce work experience 

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